About us
A digital lifeline for safety, emergencies, and crisis support in Lagos.
Eko LifeLine Chat is a safety-focused digital support platform designed to help Lagos residents report emergencies, navigate crisis situations, and connect to the right public safety and support channels — quickly and responsibly.
What is Eko Lifeline Chat?
Eko Lifeline Chat is a free, AI-powered WhatsApp chatbot designed exclusively for residents of Lagos State. The chatbot offers instant support in three critical areas:
- Emergency Guidance & Rapid Response Direction
- Public Safety Reporting & Environmental Alerts
- Health & Crisis Support Navigation
We combine technology, local data, and a deep understanding of Lagos life to make everyday challenges more manageable.
Mission Statement
Eko LifeLine Chat exists to empower Lagos residents with clear emergency guidance, reliable public safety reporting channels, and crisis-support navigation — using accessible digital tools to help people act quickly and responsibly when lives, safety, and wellbeing are at risk.
Vision statement
To build a safer Lagos where every resident can access timely guidance, report dangers, and get help during emergencies — without fear, confusion, or delay.
Why Whatsapp
We meet people where they already are—on WhatsApp. By using a platform that’s already part of daily life, we make critical information accessible without extra apps or complexity. No sign-ups. No downloads. Just reliable help when you need it most.
Who we are
Eko LifeLine Chat is a public-interest digital safety initiative driven by ZBSS Digital Initiatives, developed in collaboration with local partners, developers, health professionals, and safety advocates committed to using technology for social good.
While Eko LifeLine Chat is not a government agency, it works alongside public and private organizations to support access to reliable, timely, and actionable safety information, helping residents navigate emergencies, report public safety risks, and identify appropriate support channels when it matters most.
